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About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

14th October 2021

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Thu, 14 Oct 2021 7:06 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 14 Oct 2021 6:56 CEST

13th October 2021

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Wed, 13 Oct 2021 8:18 CEST


Investigating - We have detected a problem and we are currently looking into it.

Wed, 13 Oct 2021 6:08 CEST

12th October 2021

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Tue, 12 Oct 2021 13:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 12:23 CEST

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 11:04 CEST

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 10:34 CEST

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Tue, 12 Oct 2021 10:27 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 8:37 CEST

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 5:37 CEST

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 12 Oct 2021 2:37 CEST

11th October 2021

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 11 Oct 2021 23:37 CEST

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 11 Oct 2021 20:37 CEST

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 11 Oct 2021 17:37 CEST

10th October 2021

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Sun, 10 Oct 2021 0:09 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sun, 10 Oct 2021 0:09 CEST

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Sun, 10 Oct 2021 0:07 CEST

Eionet Projects > Issues with Eionet Projects have been **resolved**.

Resolved - The service is back online.

Sun, 10 Oct 2021 0:01 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sun, 10 Oct 2021 0:01 CEST

9th October 2021

Eionet Projects > Issues with Eionet Projects have been **resolved**.

Resolved - The service is back online.

Wed, 07 Feb 2024 10:42 CET


Investigating - We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 23:59 CEST

Reportnet CR > Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sat, 09 Oct 2021 23:58 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 23:58 CEST

Reportnet CR > Issues with Reportnet CR. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 23:52 CEST

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 23:28 CEST

Eionet Projects > Issues with Eionet Projects. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 23:10 CEST

Reportnet CR > Issues with Reportnet CR. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 22:21 CEST

Eionet Projects > Issues with Eionet Projects. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 09 Oct 2021 20:10 CEST

8th October 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Fri, 08 Oct 2021 4:55 CEST


Investigating - We have detected a problem and we are currently looking into it.

Fri, 08 Oct 2021 4:45 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 08 Oct 2021 4:47 CEST


Investigating - We have detected a problem and we are currently looking into it.

Fri, 08 Oct 2021 4:07 CEST

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.