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About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

8th October 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Fri, 08 Oct 2021 4:55 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 08 Oct 2021 4:45 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 08 Oct 2021 4:47 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 08 Oct 2021 4:07 CEST

7th October 2021

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 07 Oct 2021 4:45 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 07 Oct 2021 4:15 CEST

6th October 2021

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 06 Oct 2021 4:49 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 06 Oct 2021 4:39 CEST

5th October 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 05 Oct 2021 5:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 05 Oct 2021 4:41 CEST

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 05 Oct 2021 4:25 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 05 Oct 2021 4:15 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Tue, 05 Oct 2021 5:07 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 05 Oct 2021 4:07 CEST

4th October 2021

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Mon, 04 Oct 2021 15:34 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 04 Oct 2021 15:31 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Mon, 04 Oct 2021 15:34 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 04 Oct 2021 15:31 CEST

Reportnet DD > Issues with Reportnet DD have been **resolved**.

Resolved - The service is back online.

Mon, 04 Oct 2021 15:25 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 04 Oct 2021 15:15 CEST

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Mon, 04 Oct 2021 13:29 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 04 Oct 2021 12:29 CEST

EEA Website > Issues with EEA Website have been **resolved**.

Resolved - The service is back online.

Mon, 04 Oct 2021 11:44 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 04 Oct 2021 11:39 CEST

3rd October 2021

No incidents reported

2nd October 2021

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.