All systems are operational

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

8th December 2022

No incidents reported

7th December 2022

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Wed, 07 Dec 2022 18:46 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 07 Dec 2022 16:35 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 07 Dec 2022 15:36 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 07 Dec 2022 12:36 CET

EEA Web Transfer > Issues with EEA Web Transfer have been **resolved**.

Resolved - The service is back online.

Wed, 07 Dec 2022 7:56 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 07 Dec 2022 7:16 CET

EEA Shareit > Issues with EEA Shareit have been **resolved**.

Resolved - The service is back online.

Wed, 07 Dec 2022 7:56 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 07 Dec 2022 7:16 CET

6th December 2022

No incidents reported

5th December 2022

No incidents reported

4th December 2022

WISE-Marine > Issues with WISE-Marine have been **resolved**.

Resolved - The service is back online.

Sun, 04 Dec 2022 19:26 CET


Investigating - We have detected a problem and we are currently looking into it.

Sun, 04 Dec 2022 19:16 CET

WISE-FreshWater > Issues with WISE-FreshWater have been **resolved**.

Resolved - The service is back online.

Sun, 04 Dec 2022 17:44 CET


Investigating - We have detected a problem and we are currently looking into it.

Sun, 04 Dec 2022 17:34 CET

3rd December 2022

No incidents reported

2nd December 2022

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.