Some systems are experiencing issues

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

31st March 2020

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Tue, 31 Mar 2020 1:26 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 31 Mar 2020 1:06 CEST

30th March 2020

No incidents reported

29th March 2020

No incidents reported

28th March 2020

No incidents reported

27th March 2020

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 27 Mar 2020 2:26 CET


Investigating - We have detected a problem and we are currently looking into it.

Fri, 27 Mar 2020 2:06 CET

26th March 2020

Reportnet BDR > Issues with Reportnet BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 26 Mar 2020 10:04 CET

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 26 Mar 2020 7:22 CET


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Mar 2020 7:02 CET

25th March 2020

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 25 Mar 2020 10:22 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 25 Mar 2020 10:12 CET

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.