Some systems are experiencing issues

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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

28th September 2021

Planned downtime of FME services 28 September 2021; 9:00 - 16:00, scheduled 2 years ago

The FME services in the common workspace, fme.discomap.eea.europa.eu, will be upgraded to a newer version of FME server 2021.1.1 on 28 September 2021; 9:00-16:00. During this period the services will be shortly offline a couple of times, the offline window is set to 12:00-13:00. Please try to avoid running large tasks or upload new workbenches during the entire time.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact the Discomap Team (discomap@eionet.europa.eu).

EEA logo

21st September 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 21 Sep 2021 5:07 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 21 Sep 2021 4:07 CEST

20th September 2021

No incidents reported

19th September 2021

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sun, 19 Sep 2021 5:07 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 19 Sep 2021 4:47 CEST

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sun, 19 Sep 2021 5:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 19 Sep 2021 4:33 CEST

18th September 2021

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Sat, 18 Sep 2021 12:11 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 12:06 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Sat, 18 Sep 2021 12:11 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 12:06 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Sat, 09 Oct 2021 12:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 10:51 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Sat, 09 Oct 2021 12:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 10:51 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Sat, 09 Oct 2021 12:05 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 7:51 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 7:51 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Tue, 13 Jun 2023 15:20 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 4:51 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 4:51 CEST

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sat, 18 Sep 2021 4:57 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Sep 2021 4:47 CEST

17th September 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Fri, 17 Sep 2021 5:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 17 Sep 2021 4:41 CEST

16th September 2021

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 18:35 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 18:15 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 14:53 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 14:43 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 13:47 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 13:37 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 11:23 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 11:23 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 11:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 10:50 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 10:34 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 10:14 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 9:48 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 9:38 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 9:22 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 9:12 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 7:52 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 7:42 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 6:22 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 6:12 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 4:00 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 3:50 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 2:34 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 1:54 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 1:16 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 1:06 CEST

Discomap Common Workspace Services > Issues with Discomap Common Workspace Services have been **resolved**.

Resolved - The service is back online.

Thu, 16 Sep 2021 0:50 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Sep 2021 0:40 CEST

15th September 2021

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.