17th September 2021

Planned downtime of FME services 28 September 2021; 9:00 - 16:00, scheduled 2 years ago

The FME services in the common workspace, fme.discomap.eea.europa.eu, will be upgraded to a newer version of FME server 2021.1.1 on 28 September 2021; 9:00-16:00. During this period the services will be shortly offline a couple of times, the offline window is set to 12:00-13:00. Please try to avoid running large tasks or upload new workbenches during the entire time.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact the Discomap Team (discomap@eionet.europa.eu).

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General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.