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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

18th April 2024

No incidents reported

17th April 2024

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Wed, 17 Apr 2024 21:09 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Apr 2024 20:59 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Wed, 17 Apr 2024 18:09 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Apr 2024 17:59 CEST

WISE > Issues with WISE have been **resolved**.

Resolved - The service is back online.

Wed, 17 Apr 2024 10:06 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Apr 2024 9:56 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Wed, 17 Apr 2024 0:45 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Apr 2024 0:25 CEST

16th April 2024

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Wed, 17 Apr 2024 0:09 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 16 Apr 2024 23:59 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Tue, 16 Apr 2024 12:09 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 16 Apr 2024 11:59 CEST

15th April 2024

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 23:09 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 22:59 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 21:49 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 21:39 CEST

Copernicus In Situ Component > Issues with Copernicus In Situ Component have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 13:08 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 12:58 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:29 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 11:19 CEST

On-premises Database > Issues with On-premises Database have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 10:56 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:46 CEST

Air Quality Index Viewer > Issues with Air Quality Index Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 10:56 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:46 CEST

Discomap ArcGIS Services > Issues with Discomap ArcGIS Services have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:05 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:45 CEST

Discomap ArcGIS Services > Issues with Discomap ArcGIS Services have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:05 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:45 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:43 CEST

Cloud database > Issues with Cloud database have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:41 CEST

On-premises UTD Queues > Issues with On-premises UTD Queues have been **resolved**.

Resolved - The service is back online.

Mon, 15 Apr 2024 11:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Apr 2024 8:41 CEST

14th April 2024

No incidents reported

13th April 2024

Copernicus In Situ Component > Issues with Copernicus In Situ Component have been **resolved**.

Resolved - The service is back online.

Sat, 13 Apr 2024 10:32 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 13 Apr 2024 9:58 CEST

Copernicus In Situ Component > Issues with Copernicus In Situ Component. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 13 Apr 2024 6:58 CEST

Copernicus In Situ Component > Issues with Copernicus In Situ Component. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 13 Apr 2024 3:58 CEST

Aggregates > Issues with Aggregates have been **resolved**.

Resolved - The service is back online.

Tue, 16 Apr 2024 8:43 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 13 Apr 2024 2:33 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 13 Apr 2024 2:31 CEST

12th April 2024

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 23:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 20:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 17:31 CEST

Copernicus In Situ Component > Issues with Copernicus In Situ Component have been **resolved**.

Resolved - The service is back online.

Sat, 13 Apr 2024 3:45 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 14:36 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 14:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 11:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 8:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 5:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 12 Apr 2024 2:31 CEST

11th April 2024

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 23:31 CEST

UTD Viewer > Issues with UTD Viewer have been **resolved**.

Resolved - The service is back online.

Thu, 11 Apr 2024 23:10 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 23:00 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 20:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 17:31 CEST

EEA Website API > Issues with EEA Website API have been **resolved**.

Resolved - The service is back online.

Thu, 11 Apr 2024 14:41 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 14:40 CEST

EEA Website API > Issues with EEA Website API. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 14:40 CEST

EEA Website API > Issues with EEA Website API. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 14:37 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 14:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 11:31 CEST

Aggregates > Issues with Aggregates. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 11 Apr 2024 8:31 CEST

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.