All systems are operational

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

24th July 2023

Upgrade of Tableau server 24 July 8:00-14:00, scheduled 1 year ago

Tableau services are scheduled to be upgraded 24 July, 8:00-14:00. The swapping will be performed between 12-13 and expected downtime is 10 min. Please do not update or upload new content between 8-14 on the day. The affected services are https://mytableau.discomap.eea.europa.eu and https://tableau-public.discomap.eea.europa.eu

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18th July 2023

Upgrade of Tableau server 18-25July, scheduled 1 year ago

Tableau services are scheduled to be upgraded between 18 - 25 July. This is to let you know that there will be downtimes during this week. The affected services are https://mytableau.discomap.eea.europa.eu and https://tableau-public.discomap.eea.europa.eu

EEA logo

7th July 2023

> Issues with Discomap Tableau Services have been **resolved**.

Resolved - The service is back online.

Fri, 14 Jul 2023 11:39 CEST


Investigating - We have detected a problem and we are currently looking into it.

Fri, 07 Jul 2023 16:24 CEST

> Issues with Discomap Tableau Services. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 07 Jul 2023 14:29 CEST

6th July 2023

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Thu, 06 Jul 2023 11:18 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 06 Jul 2023 11:13 CEST

5th July 2023

No incidents reported

4th July 2023

No incidents reported

3rd July 2023

> Issues with Discomap Tableau Services have been **resolved**.

Resolved - The service is back online.

Fri, 07 Jul 2023 14:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Mon, 03 Jul 2023 9:21 CEST

> Issues with Discomap Tableau Services. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 03 Jul 2023 9:13 CEST

> Issues with Discomap Tableau Services. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 03 Jul 2023 9:09 CEST

EEA Website (New) > Issues with EEA Website (New) have been **resolved**.

Resolved - The service is back online.

Mon, 03 Jul 2023 4:16 CEST


Investigating - We have detected a problem and we are currently looking into it.

Mon, 03 Jul 2023 4:06 CEST

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.