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About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

15th May 2023

On-premises UTD Queues > Issues with AirQuality UTD Queues have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 18:18 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 17:28 CEST

On-premises Database > Issues with AirQuality Database have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 18:17 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 17:27 CEST

Aggregates > Issues with AirQuality Aggregates have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 17:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 16:57 CEST

On-premises Database > Issues with AirQuality Database have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 17:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 16:55 CEST

> Issues with EEA Shareit have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 15:37 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 15:33 CEST

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 15:37 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 15:24 CEST

> Issues with EEA Web Transfer have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 15:36 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 15:24 CEST

EEA Login > Issues with EEA Login have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 15:37 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 15:24 CEST

UTD Viewer > Issues with AirQuality UTD Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 17:00 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 14:01 CEST

Air Quality Index Viewer > Issues with AirQuality Viewer have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 17:01 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 13:57 CEST

On-premises Database > Issues with On-premises Database have been **resolved**.

Resolved - The service is back online.

Wed, 07 Feb 2024 10:47 CET

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 13:55 CEST

On-premises UTD Queues > Issues with AirQuality UTD Queues have been **resolved**.

Resolved - The service is back online.

Mon, 15 May 2023 17:02 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 May 2023 13:52 CEST

14th May 2023

Aggregates > Issues with AirQuality Aggregates have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:22 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:13 CEST

WISE-FreshWater > Issues with WISE-FreshWater have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:23 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:13 CEST

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:23 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:13 CEST

European Industrial Emissions Portal > Issues with EIEP have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:22 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:12 CEST

Discomap ArcGIS Services > Issues with Discomap ArcGIS Services have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:21 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:12 CEST

IAS > Issues with IAS have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:22 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 13:12 CEST

EEA Eunis > Issues with EEA Eunis have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:18 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 May 2023 12:35 CEST

13th May 2023

No incidents reported

12th May 2023

No incidents reported

11th May 2023

EEA Website (New) > Issues with EEA Website (New) have been **resolved**.

Resolved - The service is back online.

Thu, 11 May 2023 4:17 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 11 May 2023 4:07 CEST

10th May 2023

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Wed, 10 May 2023 20:26 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 10 May 2023 20:13 CEST

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Sun, 14 May 2023 13:17 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 10 May 2023 20:02 CEST

9th May 2023

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.