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About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

19th December 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sun, 19 Dec 2021 4:09 CET

Investigating - We have detected a problem and we are currently looking into it.

Sun, 19 Dec 2021 3:09 CET

18th December 2021

Reportnet Conversion and Quality Assessment Service > Issues with Reportnet Conversion and Quality Assessment Service have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 10:46 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 7:56 CET

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 4:53 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 4:33 CET

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 3:51 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 3:31 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 4:03 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 3:13 CET

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 4:07 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 2:37 CET

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 2:09 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 1:39 CET

Reportnet Conversion and Quality Assessment Service > Issues with Reportnet Conversion and Quality Assessment Service have been **resolved**.

Resolved - The service is back online.

Sat, 18 Dec 2021 0:20 CET

Investigating - We have detected a problem and we are currently looking into it.

Sat, 18 Dec 2021 0:00 CET

17th December 2021

Reportnet Conversion and Quality Assessment Service > Issues with Reportnet Conversion and Quality Assessment Service. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 17 Dec 2021 23:51 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Fri, 17 Dec 2021 4:07 CET

Investigating - We have detected a problem and we are currently looking into it.

Fri, 17 Dec 2021 3:07 CET

16th December 2021

Reportnet 3 > Issues with Reportnet 3 have been **resolved**.

Resolved - The service is back online.

Thu, 16 Dec 2021 22:01 CET

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Dec 2021 21:52 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Thu, 16 Dec 2021 4:01 CET

Investigating - We have detected a problem and we are currently looking into it.

Thu, 16 Dec 2021 3:11 CET

15th December 2021

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Wed, 15 Dec 2021 20:22 CET

Investigating - We have detected a problem and we are currently looking into it.

Wed, 15 Dec 2021 20:20 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 15 Dec 2021 20:12 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Wed, 15 Dec 2021 4:05 CET

Investigating - We have detected a problem and we are currently looking into it.

Wed, 15 Dec 2021 3:15 CET

14th December 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 14 Dec 2021 4:09 CET

Investigating - We have detected a problem and we are currently looking into it.

Tue, 14 Dec 2021 3:09 CET

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Tue, 14 Dec 2021 2:54 CET

Investigating - We have detected a problem and we are currently looking into it.

Tue, 14 Dec 2021 2:44 CET

13th December 2021

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Mon, 13 Dec 2021 19:34 CET

Investigating - We have detected a problem and we are currently looking into it.

Mon, 13 Dec 2021 19:30 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 13 Dec 2021 18:56 CET

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Mon, 13 Dec 2021 7:40 CET

Investigating - We have detected a problem and we are currently looking into it.

Mon, 13 Dec 2021 7:37 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 13 Dec 2021 6:17 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Mon, 13 Dec 2021 4:03 CET

Investigating - We have detected a problem and we are currently looking into it.

Mon, 13 Dec 2021 3:13 CET

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.