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About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

25th June 2020

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 25 Jun 2020 1:36 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 25 Jun 2020 1:07 CEST

24th June 2020

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Wed, 24 Jun 2020 15:24 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:24 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Wed, 24 Jun 2020 15:24 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:24 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:21 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:21 CEST

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:07 CEST

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 15:07 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 24 Jun 2020 13:16 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 13:06 CEST

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Wed, 24 Jun 2020 3:21 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 3:11 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 24 Jun 2020 1:42 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 24 Jun 2020 1:12 CEST

23rd June 2020

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Tue, 23 Jun 2020 9:05 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 23 Jun 2020 9:04 CEST

Eionet Taskman > Issues with Eionet Taskman. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 23 Jun 2020 8:52 CEST

Eionet Taskman > Issues with Eionet Taskman. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 23 Jun 2020 6:15 CEST

Eionet Taskman > Issues with Eionet Taskman. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 23 Jun 2020 3:15 CEST

22nd June 2020

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Mon, 22 Jun 2020 3:23 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 22 Jun 2020 3:13 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Mon, 22 Jun 2020 0:16 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 22 Jun 2020 0:06 CEST

21st June 2020

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Sun, 21 Jun 2020 3:17 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 21 Jun 2020 3:07 CEST

20th June 2020

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Sat, 20 Jun 2020 18:33 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 20 Jun 2020 18:27 CEST

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Sat, 20 Jun 2020 18:17 CEST

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Sat, 20 Jun 2020 3:21 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 20 Jun 2020 3:11 CEST

19th June 2020

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Fri, 19 Jun 2020 3:25 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 19 Jun 2020 3:15 CEST

18th June 2020

> Issues with EEA Forum have been **resolved**.

Resolved - The service is back online.

Thu, 18 Jun 2020 20:11 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Jun 2020 20:01 CEST

> Issues with EEA Forum have been **resolved**.

Resolved - The service is back online.

Thu, 18 Jun 2020 19:45 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Jun 2020 19:35 CEST

Reportnet CDR > Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 18 Jun 2020 8:56 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Jun 2020 8:46 CEST

Eionet Taskman > Issues with Eionet Taskman have been **resolved**.

Resolved - The service is back online.

Thu, 18 Jun 2020 3:19 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Jun 2020 3:09 CEST

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.