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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

3rd September 2019

[FME SERVER] Upgrade, scheduled 4 years ago

Tuesday 3rd of September we are going to upgrade FME Server.

The server and its services may be down for a few hours during the afternoon (from 1pm to 4pm)

Sorry for the inconvenience.

1st September 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sun, 01 Sep 2019 01:16:11 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 01 Sep 2019 01:14:13 CEST

31st August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sat, 31 Aug 2019 20:58:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 31 Aug 2019 20:56:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sat, 31 Aug 2019 15:59:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 31 Aug 2019 15:57:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sat, 31 Aug 2019 01:13:05 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 31 Aug 2019 01:09:13 CEST

30th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 15:43:06 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 15:41:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 13:07:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 13:06:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 13:03:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 13:02:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 11:51:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 10:15:13 CEST

EEA SDS Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 06:20:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 06:17:03 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 03:40:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 03:29:03 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 02:05:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 02:01:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 01:17:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 01:10:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 00:32:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 30 Aug 2019 00:30:13 CEST

29th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Fri, 30 Aug 2019 00:02:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 29 Aug 2019 23:57:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 29 Aug 2019 19:01:13 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 29 Aug 2019 18:58:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 29 Aug 2019 08:59:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 29 Aug 2019 08:57:13 CEST

EEA SDS Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Thu, 29 Aug 2019 07:41:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 29 Aug 2019 07:19:13 CEST

28th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 28 Aug 2019 18:00:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 28 Aug 2019 17:58:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 28 Aug 2019 13:04:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 28 Aug 2019 13:02:13 CEST

EEA SDS Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Wed, 28 Aug 2019 09:43:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 28 Aug 2019 07:20:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Wed, 28 Aug 2019 03:29:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 28 Aug 2019 03:16:03 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Wed, 28 Aug 2019 01:10:08 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 28 Aug 2019 01:07:13 CEST

27th August 2019

No incidents reported

26th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Mon, 26 Aug 2019 20:58:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 26 Aug 2019 20:57:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Mon, 26 Aug 2019 02:25:10 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 26 Aug 2019 02:22:03 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Mon, 26 Aug 2019 02:05:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 26 Aug 2019 02:03:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Mon, 26 Aug 2019 01:00:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 26 Aug 2019 00:59:13 CEST

Business Data Repository (BDR) - Maintenance, scheduled 4 years ago

Dear BDR users,

To ensure uptime and stability of the Reportnet platform, we are performing a scheduled maintenance on Reportnet BDR.

When will this happen: Wednesday, 26 August at 16:30 CEST.

Duration estimate: 30 min

Impact: BDR will be inaccessible during this time.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact the Eionet Helpdesk (helpdesk@eionet.europa.eu).

EEA logo

25th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sun, 25 Aug 2019 14:58:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 25 Aug 2019 14:56:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sun, 25 Aug 2019 09:02:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 25 Aug 2019 08:59:03 CEST

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.