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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

20th August 2019

FME Server - Upgrade, scheduled 5 years ago

Dear users,

To ensure uptime and stability of the DiscoMap service, we are performing an upgrade on FME Server.

When will this happen: Between Tuesday, 20 August to Thursday, 22 August.

Duration estimate: Unknown

Impact: Please keep an eye on your processes which have the possibility to fail during this period.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact us (discomap@eea.europa.eu).

EEA logo

18th August 2019

SQL Server/Common Workspace - Maintenance, scheduled 5 years ago

Dear users,

To ensure uptime and stability of the DiscoMap service, we are performing an upgrade on SQL Server/Common Workspace Services.

When will this happen: Sunday, 18 August at 11:00 CEST.

Duration estimate: 3-4 h

Impact: Onager and Sandab will experience some downtime. Please check that all your databases are operating.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact us (discomap@eea.europa.eu).

EEA logo

14th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Wed, 14 Aug 2019 00:16:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 14 Aug 2019 00:13:03 CEST

13th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Tue, 13 Aug 2019 18:04:12 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 13 Aug 2019 17:58:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Tue, 13 Aug 2019 03:17:03 CEST

Investigating - We have detected a problem and we are currently looking into it.

Tue, 13 Aug 2019 03:04:03 CEST

12th August 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Mon, 12 Aug 2019 22:01:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 12 Aug 2019 21:57:13 CEST

Issues with EEA Advanced search have been **resolved**.

Resolved - The service is back online.

Mon, 12 Aug 2019 20:01:04 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 12 Aug 2019 19:28:13 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Mon, 12 Aug 2019 17:00:11 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 12 Aug 2019 16:56:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Mon, 12 Aug 2019 01:18:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 12 Aug 2019 01:12:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Mon, 12 Aug 2019 00:24:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Mon, 12 Aug 2019 00:19:27 CEST

11th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sun, 11 Aug 2019 20:00:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 11 Aug 2019 19:57:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sun, 11 Aug 2019 02:53:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sun, 11 Aug 2019 02:51:37 CEST

10th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sat, 10 Aug 2019 08:39:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 10 Aug 2019 08:36:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sat, 10 Aug 2019 03:56:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 10 Aug 2019 03:47:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sat, 10 Aug 2019 00:28:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Sat, 10 Aug 2019 00:25:27 CEST

9th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 09 Aug 2019 08:18:30 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 09 Aug 2019 08:17:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 09 Aug 2019 03:33:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Fri, 09 Aug 2019 03:16:27 CEST

8th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 20:41:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 20:37:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 10:27:31 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 10:22:37 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 03:31:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 03:11:27 CEST

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 01:27:28 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 01:26:37 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 01:17:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 01:15:27 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Thu, 08 Aug 2019 00:26:27 CEST

Investigating - We have detected a problem and we are currently looking into it.

Thu, 08 Aug 2019 00:23:27 CEST

7th August 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Wed, 07 Aug 2019 14:12:36 CEST

Investigating - We have detected a problem and we are currently looking into it.

Wed, 07 Aug 2019 14:08:31 CEST

[EEA Website] We are experiencing an issue with the database, some content is missing on the site. **resolved**

You may experience that some content is not displayed or missing on the EEA website. For example on indicators the charts are missing. We apologise for this inconvenience. We are in the process of restoring the content. Login is disabled until the issue is solved. Kind regards / EEA Web Admin

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.