All systems are operational

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

1st June 2019

Reportnet CDR Issues with Reportnet CDR have been **resolved**.

Resolved - The service is back online.

Sat, 01 Jun 2019 01:12:41 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sat, 01 Jun 2019 01:08:43 CEST

31st May 2019

No incidents reported

30th May 2019

No incidents reported

29th May 2019

The incident for E-PRTR - European Pollutant Release and Transfer Register has been **resolved**.

Resolved - Wed, 29 May 2019 12:29:42 CEST


Detected on: Wed, 29 May 2019 12:07:42 CEST

Error: Expected HTTP response status: 200, got: 503

Reportnet CDR The incident for Reportnet CDR has been **resolved**.

Resolved - Wed, 29 May 2019 01:15:43 CEST


Detected on: Wed, 29 May 2019 01:13:52 CEST

Error: Get https://cdr.eionet.europa.eu/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

28th May 2019

No incidents reported

27th May 2019

No incidents reported

26th May 2019

Reportnet CDR The incident for Reportnet CDR has been **resolved**.

Resolved - Sun, 26 May 2019 01:11:43 CEST


Detected on: Sun, 26 May 2019 01:10:52 CEST

Error: Get https://cdr.eionet.europa.eu/: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

25th May 2019

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.