Dear users,
Following a strong recommendation from CERT-EU, we have taken the necessary step of disconnecting our discodata (discodata.eea.europa.eu) system from the Internet and our networks.
Duration estimate: Investigation ongoing
Impact: Discodata will be inaccessible during this time. Unfortunately, this will affect environmental information systems, e.g., the data are not being displayed in FISE, BISE, and WISE Freshwater websites.
Follow status updates on EEA Systems Status page.
We appreciate your understanding. As always, if you have any questions or issues, please contact the EEA Helpdesk (helpdesk@eea.europa.eu).
An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.
| Status | Definition |
|---|---|
Operational |
The service is working. |
Performance Issues |
The service is experiencing some slowness. |
Partial Outage |
The service may not be working for everybody. This could be a geographical issue for example. |
Major Outage |
The service is not working for anybody. |
| Status | Definition |
|---|---|
Scheduled |
This status is reserved for future maintenance of a system. |
Investigating |
We have detected a problem and we are currently looking into it. |
Identified |
We have found what caused the issue and we are working on a fix. |
Watching |
We have applied a fix and we are currently watching the situation. |
Fixed |
The fix has worked, we are happy to close the incident. |