All systems are operational

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

15th January 2022

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sat, 15 Jan 2022 4:09 CET


Investigating - We have detected a problem and we are currently looking into it.

Sat, 15 Jan 2022 3:09 CET

14th January 2022

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Fri, 14 Jan 2022 15:22 CET


Investigating - We have detected a problem and we are currently looking into it.

Fri, 14 Jan 2022 15:21 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 14 Jan 2022 15:16 CET

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Fri, 14 Jan 2022 8:50 CET


Investigating - We have detected a problem and we are currently looking into it.

Fri, 14 Jan 2022 8:48 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Fri, 14 Jan 2022 6:11 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Fri, 14 Jan 2022 4:03 CET


Investigating - We have detected a problem and we are currently looking into it.

Fri, 14 Jan 2022 3:13 CET

13th January 2022

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Thu, 13 Jan 2022 4:07 CET


Investigating - We have detected a problem and we are currently looking into it.

Thu, 13 Jan 2022 3:07 CET

12th January 2022

EEA SDS > Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Wed, 12 Jan 2022 12:15 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 12:08 CET

EEA SDS > Issues with EEA SDS. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 12:00 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Wed, 12 Jan 2022 11:22 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 11:19 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Wed, 12 Jan 2022 11:22 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 11:19 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 11:11 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 11:11 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 10:12 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 10:12 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Wed, 12 Jan 2022 4:01 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 12 Jan 2022 3:11 CET

11th January 2022

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 11 Jan 2022 4:05 CET


Investigating - We have detected a problem and we are currently looking into it.

Tue, 11 Jan 2022 3:15 CET

10th January 2022

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Mon, 10 Jan 2022 4:09 CET


Investigating - We have detected a problem and we are currently looking into it.

Mon, 10 Jan 2022 3:09 CET

9th January 2022

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sun, 09 Jan 2022 4:03 CET


Investigating - We have detected a problem and we are currently looking into it.

Sun, 09 Jan 2022 3:13 CET

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.