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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

19th November 2021

No incidents reported

18th November 2021

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Thu, 18 Nov 2021 17:19 CET


Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Nov 2021 17:16 CET

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Thu, 18 Nov 2021 17:14 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Thu, 18 Nov 2021 4:06 CET


Investigating - We have detected a problem and we are currently looking into it.

Thu, 18 Nov 2021 3:06 CET

17th November 2021

Eionet User Directory > Issues with Eionet User Directory have been **resolved**.

Resolved - The service is back online.

Wed, 17 Nov 2021 17:26 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 17:24 CET

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 17:20 CET

Eionet User Directory > Issues with Eionet User Directory. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 17:16 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Wed, 17 Nov 2021 7:40 CET


Investigating - We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 7:38 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 6:06 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox. **Investigating**

We have detected a problem and we are currently looking into it.

Wed, 17 Nov 2021 3:06 CET

16th November 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Tue, 16 Nov 2021 5:40 CET


Investigating - We have detected a problem and we are currently looking into it.

Tue, 16 Nov 2021 5:38 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox. **Investigating**

We have detected a problem and we are currently looking into it.

Tue, 16 Nov 2021 3:06 CET

15th November 2021

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR have been **resolved**.

Resolved - The service is back online.

Mon, 15 Nov 2021 7:42 CET


Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 7:36 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR have been **resolved**.

Resolved - The service is back online.

Mon, 15 Nov 2021 7:42 CET


Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 7:36 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 7:00 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 7:00 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 4:00 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 4:00 CET

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Mon, 15 Nov 2021 4:00 CET


Investigating - We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 3:10 CET

Reportnet Web Questionnaires for CDR > Issues with Reportnet Web Questionnaires for CDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 1:00 CET

Reportnet Web Questionnaires for BDR > Issues with Reportnet Web Questionnaires for BDR. **Investigating**

We have detected a problem and we are currently looking into it.

Mon, 15 Nov 2021 1:00 CET

14th November 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sun, 14 Nov 2021 4:04 CET


Investigating - We have detected a problem and we are currently looking into it.

Sun, 14 Nov 2021 3:14 CET

13th November 2021

Reportnet CDR Sandbox > Issues with Reportnet CDR Sandbox have been **resolved**.

Resolved - The service is back online.

Sat, 13 Nov 2021 4:08 CET


Investigating - We have detected a problem and we are currently looking into it.

Sat, 13 Nov 2021 3:08 CET

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.