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EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

14th October 2020

FME services - Planned downtime on 14/10, 9:00-15:00 CET, scheduled 1 month ago

Dear users,

The FME services in the common workspace, fme.discomap.eea.europa.eu, will be upgraded to the latest version of FME server 2020.1.2.1

When will this happen: Wednesday, 14 October at 09:00 CET.

Duration estimate: 6h (until 15:00 CET on 14 October)

Impact: During this period the services will be shortly offline a couple of times, so please try to avoid running large tasks or upload new workbenches.

Follow status updates on EEA Systems Status page.

We appreciate your understanding.

EEA logo

6th October 2020

Reportnet 3 > Issues with Reportnet 3 have been **resolved**.

Resolved - The service is back online.

Tue, 06 Oct 2020 17:16 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 06 Oct 2020 17:15 CEST

BISE > Issues with BISE have been **resolved**.

Resolved - The service is back online.

Tue, 06 Oct 2020 14:26 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 06 Oct 2020 14:24 CEST

5th October 2020

No incidents reported

4th October 2020

No incidents reported

3rd October 2020

No incidents reported

2nd October 2020

No incidents reported

1st October 2020

No incidents reported

30th September 2020

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.