All systems are operational

About This Site

EEA Systems Status

Stay up to date with the latest status updates from EEA Systems

Issues that last at least 10 minutes are regarded as incident and reported on this site. At the bottom of the page you also find Atom/RSS feeds if you would like to subscribe. You may also contact helpdesk@eea.europa.eu in case you experience problems not listed below.

Past Incidents

29th September 2019

Eionet Planner Issues with Eionet Planner have been **resolved**.

Resolved - The service is back online.

Sun, 29 Sep 2019 00:05:09 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sun, 29 Sep 2019 00:03:13 CEST

28th September 2019

Eionet Planner Issues with Eionet Planner have been **resolved**.

Resolved - The service is back online.

Sat, 28 Sep 2019 20:21:06 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sat, 28 Sep 2019 20:17:13 CEST

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Sat, 28 Sep 2019 03:09:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sat, 28 Sep 2019 03:04:13 CEST

Copernicus Land Monitoring Service Issues with Copernicus Land Monitoring Service have been **resolved**.

Resolved - The service is back online.

Sat, 28 Sep 2019 09:50:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Sat, 28 Sep 2019 02:43:13 CEST

27th September 2019

Reportnet CR Issues with Reportnet CR have been **resolved**.

Resolved - The service is back online.

Fri, 27 Sep 2019 01:07:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Fri, 27 Sep 2019 01:05:13 CEST

26th September 2019

Eionet Planner Issues with Eionet Planner have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 16:37:07 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 16:33:13 CEST

EEA Website Issues with EEA Website have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 15:00:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 14:36:13 CEST

EEA Countries Issues with EEA Countries have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 15:05:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 14:36:06 CEST

Copernicus Land Monitoring Service Issues with Copernicus Land Monitoring Service have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 14:55:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 14:34:13 CEST

WISE Issues with WISE - Water Information System for Europe have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 14:55:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 14:34:13 CEST

Copernicus In Situ Component Issues with Copernicus In Situ Component have been **resolved**.

Resolved - The service is back online.

Thu, 26 Sep 2019 14:55:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Thu, 26 Sep 2019 14:34:03 CEST

25th September 2019

FME and FME batch services - Upgrade, scheduled 1 month ago

Dear FME users,

To ensure uptime and stability of the FME platform, we are performing an upgrade on the FME engines which will result in a restart of the service.

When will this happen: Wednesday, 25 September at 09:00 CET.

Duration estimate: 1h

Impact: Jobs running at the time of restart may fail.

Follow status updates on EEA Systems Status page.

We appreciate your understanding. As always, if you have any questions or issues, please contact the EEA Helpdesk (helpdesk@eea.europa.eu).

EEA logo

24th September 2019

EEA SDS Issues with EEA SDS have been **resolved**.

Resolved - The service is back online.

Tue, 24 Sep 2019 01:03:03 CEST


Investigating - We have detected a problem and we are currently looking into it.

Tue, 24 Sep 2019 01:00:03 CEST

23rd September 2019

No incidents reported

22nd September 2019

No incidents reported

General defintions

What is an Incident?

An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.

Service Status definitions

Status Definition

Operational

The service is working.

Performance Issues

The service is experiencing some slowness.

Partial Outage

The service may not be working for everybody. This could be a geographical issue for example.

Major Outage

The service is not working for anybody.

Incident Status definitions

Status Definition

Scheduled

This status is reserved for future maintenance of a system.

Investigating

We have detected a problem and we are currently looking into it.

Identified

We have found what caused the issue and we are working on a fix.

Watching

We have applied a fix and we are currently watching the situation.

Fixed

The fix has worked, we are happy to close the incident.