Dear Common Work Space users,
During the upgrade on Tuesday 10 December, the FME engine servers will also be upgraded to version FME Server 2019.2.1. This upgrade also requires rebooting of the servers.
When will this happen: Monday, 9 December between 08:00 - 11: 00 CET for QUAIL and TEAL and Tuesday, 10 December between 08:00 - 12:00 CET for ONAGER and SANDDAB
Duration estimate: Depending on the size and complexity this can take 2-3 hrs. During the upgrade rebooting of the servers are required.
Impact: During the upgrade on Tuesday, 10 December, the FME engine servers will also be upgraded to version FME Server 2019.2.1. This upgrade also requires rebooting of the servers.
To consider: Please avoid running jobs during this period.
Follow status updates on EEA Systems Status page.
An incident is a technical issue that is serious enough to disturb a large majority of users of a service. It can be that a website is completly down or very slow to respond. The issues have to last for at least 10 minutes in order to be regarded as an incident and reported on this website. This is done to avoid reporting many small issues due to system restarts or casual external network issues.
| Status | Definition |
|---|---|
Operational |
The service is working. |
Performance Issues |
The service is experiencing some slowness. |
Partial Outage |
The service may not be working for everybody. This could be a geographical issue for example. |
Major Outage |
The service is not working for anybody. |
| Status | Definition |
|---|---|
Scheduled |
This status is reserved for future maintenance of a system. |
Investigating |
We have detected a problem and we are currently looking into it. |
Identified |
We have found what caused the issue and we are working on a fix. |
Watching |
We have applied a fix and we are currently watching the situation. |
Fixed |
The fix has worked, we are happy to close the incident. |